AI Educate
- Conducted workshops to train staff on AI-powered inventory tracking & automation.
- Helped leadership understand data-driven decision-making.
How IGA Market Central Drummoyne Optimised Operations & Customer Experience with AI
Learn how IGA Market Central Drummoyne reduced costs, automated workflows, and improved customer engagement using AI-driven solutions.
- 15% Cost Reduction
- AI-Driven Inventory Automation
- Enhanced Customer Experience with AI-Powered Insights
Client Background
About IGA Market Central Drummoyne
- A community-driven supermarket providing high-quality products and personalised service.
- High operational costs due to inefficient inventory management.
- Need for better customer engagement & personalised recommendations.
- Difficulty in streamlining processes while maintaining a personal touch.
The Challenge
- Inventory Management Issues: Overstocking or understocking leading to revenue loss.
- Operational Inefficiencies: High manual workload impacting productivity.
- Customer Experience Gaps: Lack of AI-driven recommendations for better personalisation.
AI Solutions Implemented
AI Automate
- Automated inventory ordering based on real-time sales & demand forecasting.
- Implemented AI-driven product recommendations to enhance customer shopping experience.
The numbers speak for themselves
15%
Cost reduction
25%
Inventory Optimisation
20%
Increase in Customer Engagement
Metric: Operational Costs
Before AI: High manual labor costs
After AI: 15% reduction through AI automation
Metric: Stock Management
Before AI: Overstocking & understocking issues
After AI: Optimised inventory levels
Metric: Customer Experience
Before AI: Generic promotions
After AI: AI-driven personalised product recommendations
Why AI Works – Key Takeaways
AI-driven inventory automation reduced costs & improved efficiency
Personalised product recommendations boosted customer engagement
Employees became AI-savvy through hands-on workshops
Ready to Transform Your Business with AI?
Discover how AI-powered solutions can reduce costs, automate workflows, and improve customer engagement.